Issue & Maintenance History

This page shows all current & historical issues & maintenance sessions.

September 2021

Issue

Outbound Emails Are Not Being Sent from September 15, 2021

July 2021

Maintenance

us-pod - Maintenance Window - KAYAKO-33586 from July 13, 2021

Issue

Degraded Performance - KAYAKO-33548 from July 09, 2021

April 2021

Issue

Degraded Performance - KAYAKO-32609 from April 29, 2021

Issue

KAYAKO-32495: Performance Degradation from April 20, 2021

Maintenance

Planned maintenance - KAYAKOC-23161 from April 17, 2021

Issue

Degraded Performance - KAYAKO-32316 from April 13, 2021

February 2021

Maintenance

Kayako Classic On-Demand: Planned maintenance from February 27, 2021

Issue

us-pod is unavailable - KAYAKO-31061 from February 14, 2021

Issue

us-pod is unavailable - KAYAKO-31061 from February 09, 2021

Issue

Performance degraded - KAYAKO-31045 from February 08, 2021

Issue

Issues with Messenger - KAYAKO-31061 from February 08, 2021

January 2021

Maintenance

us-pod - Maintenance Window - KAYAKO-30794 from January 24, 2021

Issue

us-pod is unavailable - KAYAKO-30660 from January 17, 2021

December 2020

Maintenance

us-pod - Maintenance Window - KAYAKO-30137 from December 27, 2020

Issue

us-pod is unavailable - KAYAKO-30143 from December 21, 2020

Maintenance

us-pod - Maintenance Window - KAYAKO-30129 from December 20, 2020

Issue

us-pod is unavailable - KAYAKO-30000 from December 13, 2020