All Systems Operational

Uptime over the past 90 days. View historical uptime.
Help Center Operational
90 days ago
100.0 % uptime
Today
Agent portal Operational
90 days ago
100.0 % uptime
Today
EU Pod Operational
90 days ago
100.0 % uptime
Today
US Pod Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 27, 2026

No incidents reported today.

Jul 26, 2026
Scheduled Maintenance – Kubernetes Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jul 26, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 10:00 UTC
Scheduled - We will be performing scheduled infrastructure maintenance to upgrade our underlying Kubernetes platform.

During this maintenance window, affected services may experience brief interruptions or momentary connectivity issues while application components are restarted. We do not expect any prolonged downtime.

Our team will actively monitor the maintenance and provide updates as needed. We appreciate your patience and understanding.
Jul 24, 14:17 UTC
Kayako US Pod Scheduled Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 06:00 UTC
Scheduled - We will be performing scheduled infrastructure maintenance on backend services. During this window, services may experience brief, non-disruptive activity. We do not expect any customer-facing downtime.
Jul 25, 00:02 UTC
Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

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