Resolved -
The issue causing elevated response times for ticket creation and reply actions has been resolved.
Our Infrastructure team has completed the necessary mitigation steps, and we are seeing response times return to expected levels.
We will continue to monitor the platform to ensure stability.
Thank you for your patience while we worked through this issue.
Jun 2, 23:28 UTC
Monitoring -
The incident has been resolved, and we are monitoring the situation
Jun 2, 20:56 UTC
Update -
We are continuing to investigate this issue.
Jun 2, 15:43 UTC
Investigating -
We are currently investigating reported slowness when creating or replying to tickets.
Jun 2, 15:41 UTC