Affected services:

  • US Pod
  • EU Pod

Performance degraded - KAYAKO-31045

Opened on Monday 8th February 2021, last updated

Resolved — Outage has been resolved, outage duration was 1 day, 20:42 (Hours:Minutes).

Posted

Investigating — We are continuing to investigate the slow response times experienced by some customers and will update once there is more progress towards a resolution.

Posted by SaaS Service Assurance

Identified — Starting February 07, 2021 11:25 GMT we are experiencing an incident with us-pod. This is affecting customers.
We are working on identifying the root cause and fixing it.

Posted