Outage has been resolved, outage duration was 0:08. Aurora1 restarted which lead to outage for pod92 users
Posted 20 days ago. Dec 31, 2018 - 07:17 UTC
Starting December 31, 2018 07:12 GMT we are experiencing an incident: Kayako Classic On Demand is unavailable. This is affecting restricted set of customers. We are working on the resolution and expect to have it resolved within the next 8 minutes.
We will provide an update every 30m or as soon as incident is resolved.