US Pod Maintenance Window - KAYAKO-13576
Scheduled Maintenance Report for Kayako
Completed
The scheduled maintenance has been completed.
Posted 7 months ago. Jan 12, 2019 - 03:11 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 7 months ago. Jan 12, 2019 - 03:01 UTC
Scheduled
On date January 12, 2019 03:00 GMT, US Pod will undergo scheduled maintenance. The maintenance window is as follows:
Scheduled Start Date: January 12, 2019 03:00 GMT
Scheduled End Date: January 12, 2019 03:10 GMT

What is being addressed: Inbound email and Support.kayako.com databases will undergo a scheduled Maintenance Window on date January 11, 2019 22:00 EST.

The maintenance window is as follows:
Scheduled Start Date: January 11, 2019 22:00 EST
Scheduled End Date: January 12, 2019 00:00 EST

What is being addressed: AWS will apply a custom patch to collect diagnosis data in case of instance freeze.

Downtime expected is from 5 to 10 minutes.
Posted 7 months ago. Jan 11, 2019 - 16:37 UTC
This scheduled maintenance affected: US Pod.