Outage has been resolved, outage duration was -1 day, 23:59. System is up
Posted 7 days ago. Dec 06, 2018 - 17:01 UTC
Starting December 06, 2018 16:07 GMT we are experiencing an incident: Kayako Classic On Demand is experiencing intermittent failures. This is affecting restricted set of customers. We are working on identifying the root cause and fixing it.
We will provide an update every 30m or as soon as incident is resolved.