Affected services:

  • Kayako Classic On Demand

kayako-classic-on-demand is unavailable - KAYAKOC-12310

Opened on Thursday 12th September 2019, last updated

Resolved — Outage has been resolved, outage duration was 20:43.

Posted

Identified — Starting September 11, 2019 22:00 GMT we are experiencing an incident with kayako-classic-on-demand. This is affecting restricted set of customers.
We are working on identifying the root cause and fixing it.

We will provide an update every 30m or as soon as incident is resolved.

Posted