Affected services:

  • Kayako Classic On Demand

kayako-classic-on-demand is unavailable - KAYAKOC-13320

Opened on Friday 25th October 2019, last updated

Resolved — Outage has been resolved, outage duration was 12:11.


Identified — Starting October 25, 2019 04:16 GMT we are experiencing an incident with kayako-classic-on-demand. This is affecting restricted set of customers.
We are working on identifying the root cause and fixing it.

We will provide an update every 30m or as soon as incident is resolved.