Affected services:

  • Kayako Classic On Demand

kayako-classic-on-demand performance degraded - KAYAKOC-20477

Opened on Monday 16th November 2020, last updated

Resolved — Outage has been resolved, outage duration was 0 (Hours:Minutes).

Posted

Identified — Starting November 10, 2020 13:34 GMT we are experiencing an incident with kayako-classic-on-demand. This is affecting customers.
We are working on identifying the root cause and fixing it.

We will provide an update every 30m or as soon as incident is resolved.

Posted