Affected services:

  • Kayako Classic On Demand

kayako-classic-on-demand is unavailable - KAYAKOC-13158

Opened on Thursday 17th October 2019, last updated

Resolved — Outage has been resolved, outage duration was 8:36 (Hours:Minutes).


Identified — Starting October 17, 2019 03:52 GMT we are experiencing an incident with kayako-classic-on-demand. This is affecting restricted set of customers.
We are working on identifying the root cause and fixing it.

We will provide an update every 30m or as soon as incident is resolved.