Affected services:

  • Kayako Classic On Demand

kayako-classic-on-demand is unavailable - KAYAKOC-12824

Opened on Monday 14th October 2019, last updated

Resolved — Outage has been resolved, outage duration was 0 (Hours:Minutes).

Posted

Identified — Starting October 13, 2019 21:34 GMT we are experiencing an incident with kayako-classic-on-demand. This is affecting restricted set of customers.
We are working on the resolution and expect to have it resolved within the next 360 minutes.

We will provide an update every 30m or as soon as incident is resolved.

Posted