Identified —
A small number of users are experiencing problems accessing older conversations in Kayako. We are investigating this issue; if you are affected by this problem, please log a ticket through our support portal at https://help.kayako.com/hc/en-us
Posted
by SaaS Service Assurance
Identified —
Starting December 11, 2020 10:47 GMT we are experiencing an incident with us-pod. This is affecting customers. We are working on identifying the root cause and fixing it.
We will provide an update every 30m or as soon as incident is resolved.